Terms and Conditions
All goods ordered require a 50% deposit in order to safe-guard the price against any price increase whilst on order.
Although measurements are taken this does not constitute a made to measure gown. The manufacturers will supply the nearest standard size to the measurements given, unless otherwise instructed. All dresses, regardless of size, are supplied to a standard length. Longer and shorter lengths can sometimes be made available dependent upon the manufacturer, but this carries a surcharge.
All gowns/goods ordered to be paid in full, no later than 7 days after notification to the customer of arrival.
All goods to be paid for in full prior to any alterations being carried out. Alterations are carried out by on-site professional free-lance tailoresses therefore are CHARGEABLE. Please ask for a price indication.
The management are not responsible for clients weight fluctuation ie loss or gain of weight once a gown has been ordered or altered.
Any goods purchased at a reduced price must be paid for in full other than by special arrangement. Refunds are not given on sale items.
We must recieve written cancellation within two working days of the order being placed. An administration fee of £50 will be retained from the deposit paid. After the 2 day period no cancellations can be issued and deposits cannot be refunded.